Terms & Conditions:
Vouchers must be used within 12 months of date of issue. They can be used at any time of the year.
1. Definitions: the terms herein regulate the customer’s use of items and services provided by M Monterisi & A Herran T/A Bates Restaurant, hereafter referred to as, Bates Restaurant we, our and us. The Customer is you, the person, persons or company purchasing products and/or services from Bates Restaurant. Bates Restaurant is the Product Vendor and/or service provider as identified on all correspondence, including invoices detailing products and/or services queried, quoted, ordered, purchased and delivered and inclusive of any other correspondence arising. The site refers to Bates Restaurant website, www.batesrestaurant.ie.
2. Pricing and specifications of products:
2. Pricing and specifications of products:
All prices on our website are stated inclusive of VAT. All prices exclude freight and any other charges that may apply unless other wise stated. Our prices fluctuate constantly and Bates Restaurant reserves the right to change prices in accordance with price changes from our suppliers, market conditions, or any other external factor. Should there be a pricing error on the website, in any correspondence from Bates Restaurant, or by any other communicative method, the right is reserved by us to cancel the order and offer the product(s) and/or service(s) at the correct price. All quoted or listed prices are based on the cost to Bates Restaurant of supplying the Products to the Customer. While Bates Restaurant tries to ensure that all prices are accurate, errors may occur. If, prior to delivery of the Products, Bates Restaurant discovers an error in the price of the Products ordered, or the price changes as a result of circumstances beyond control, Bates Restaurant may change the Product’s price and such changes shall apply to any purchase order placed with Bates Restaurant.
Bates Restaurant is responsible for website transactions.
2.1 Catalogues, price lists and other advertising literature or material as used by the Company are intended only as an indication as to the price and range of the Products offered and no prices, descriptions or other particulars contained therein shall be binding on Bates Restaurant.
3. Ordering/Cancellation: Orders may be made through the website, by email, in writing, and are considered confirmed by means of Order Confirmation, or by verbal agreement. Amendments to orders and cancellations of orders must be received by email, or another form of written correspondence, but may be accepted by another method, subject to the agreement of Bates Restaurant. Customers cancellation of orders must and can only be made within 1 day of an order receipt of product or by verbal agreement, there is no charge for cancellations for consumers in this case.
4. Payment: All orders must be prepaid before supply. Goods remain the property of Bates Restaurant until payment in full has been made. Bates Restaurant retains the right to request certain methods of payment only. Attempts to proffer payment that are found to be fraudulent or in any way unlawful will be reported to the relevant authorities.
5. Delivery: Estimated delivery dates and times are estimates, and Bates Restaurant accepts no responsibility for delivery delays. Next shipment dates listed on websites are guidelines only and are subject to change without notice. The place of delivery is that which is specified on the web order form. Refusal of Bates Restaurant delivery without prior consent will result in you being liable for all costs, or losses resulting from that refusal, and if applicable, your continuing refusal to accept delivery. Part delivery of an order may be made subject to the agreement of both parties, and the payment by the customer of any extra freight charges incurred in the process. Risk of loss of the goods passes to you upon delivery.
2.1 Catalogues, price lists and other advertising literature or material as used by the Company are intended only as an indication as to the price and range of the Products offered and no prices, descriptions or other particulars contained therein shall be binding on Bates Restaurant.
3. Ordering/Cancellation: Orders may be made through the website, by email, in writing, and are considered confirmed by means of Order Confirmation, or by verbal agreement. Amendments to orders and cancellations of orders must be received by email, or another form of written correspondence, but may be accepted by another method, subject to the agreement of Bates Restaurant. Customers cancellation of orders must and can only be made within 1 day of an order receipt of product or by verbal agreement, there is no charge for cancellations for consumers in this case.
4. Payment: All orders must be prepaid before supply. Goods remain the property of Bates Restaurant until payment in full has been made. Bates Restaurant retains the right to request certain methods of payment only. Attempts to proffer payment that are found to be fraudulent or in any way unlawful will be reported to the relevant authorities.
5. Delivery: Estimated delivery dates and times are estimates, and Bates Restaurant accepts no responsibility for delivery delays. Next shipment dates listed on websites are guidelines only and are subject to change without notice. The place of delivery is that which is specified on the web order form. Refusal of Bates Restaurant delivery without prior consent will result in you being liable for all costs, or losses resulting from that refusal, and if applicable, your continuing refusal to accept delivery. Part delivery of an order may be made subject to the agreement of both parties, and the payment by the customer of any extra freight charges incurred in the process. Risk of loss of the goods passes to you upon delivery.
6. Force Majeure: In the event of circumstances beyond Bates Restaurant control, we are not liable for delays in completion. Bates Restaurant will exercise a time extension for performance in the following situations: strikes, fire, war, acts of terror, shortages in stock, exchange fluctuations, currency shortages, riots, violent disorder, shortage in transportation, governmental or regulatory action, natural disasters, or shortages or delays in deliveries from suppliers or manufacturers or any other event that causes the same result. Either party can terminate the agreement for sale without compensation after two months or any time thereafter.
7. Disputes: Disputes arising between and the customer shall be sought to be solved amicably and should it fail to be solved in this manner, each of the parties can take the case to the relevant court of law.
8. Alterations: Bates Restaurant reserves the right to change the terms and conditions listed herein, as a result of changes in legislation, or other extenuating factors occurring.
9. Jurisdiction: Irish legislation and the jurisdiction of the Irish courts apply to this agreement.
10. Agreement: By ordering from Bates Restaurant you are deemed to have accepted the terms and conditions herein. If any part of this agreement is found to be invalid or unenforceable by a court, such a provision is entirely severable, and the rest of the document remains unaffected.












